Skip to content
Head office: Riyadh·Branch: Egyptالعربية·

Home / Infrastructure

Telephony & PBX

Unified communications for your company, and a call center that serves your customers well.

Telephony & PBX

What we provide

PBX

A modern exchange with lines and internal transfers.

Call centers

Queues, call distribution and performance reports.

Network connection

Landlines and mobile networks connected to the PBX.

Call recording

Recording and review of calls as needed.

Branch connection

Unified internal calls between branches.

Support

Configuration and maintenance after go-live.

Unified calling across branches

We build the PBX with its lines and extensions, and connect landlines and mobile networks to it.

For customer service we set queues, call distribution and performance reports, and support you after go-live.

Delivery steps

  • Site survey: We visit your premises and map the needs, routes and installation points.
  • Solution design: We propose the devices, quantities and layout, with a clear quote.
  • Supply and installation: We carry out the work on site, configure the settings and test every point.
  • Handover and support: We train your team, hand over the documentation and stay on for maintenance and support.

Who it is for

  • Customer service
  • Multi-branch companies
  • Hotels and clinics

Common questions

Can calls be recorded?

Yes, and reviewed as needed.

Do you connect branches?

Yes. Unified internal calling between branches.

Do you equip call centers?

Yes, with queues, distribution and reports.

Do you work outside Riyadh?

Yes. We serve businesses across all regions of Saudi Arabia, from our head office in Riyadh.

How we work

  1. We study your businessBefore proposing any system or device.
  2. We build the solutionSystem, hardware and website from one provider.
  3. We train your teamHands-on training for each department.
  4. We stay with youSupport after go-live, in Arabic.

Ready to build around how you work?

One team in two countries studies your operations, tunes the solution and trains your people through go-live.

Book a consultation
Talk to us